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Misdescription of Goods and Services Advice Online

Fast, confidential, legal advice online; from UK qualified barristers. Get an answer tailored to your exact legal problem for just £25.

Misdescription of Goods and Services Explained

It is an offence for any person in the course of their trade or business to make or convey a statement which they know or believe to be false.

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Sample Questions

  • “…we booked a holiday with our local travel agent after finding our dream destination and hotel…  Sri Lanka…in one of their brochures…the hotel was described as being fully air conditioned…when we arrived the hotel was without AC…the heat was stifling ruining our holiday…when we complained to the travel agent they Said the mistake about the AC was only printed in the first edition of the      brochure…subsequent ones rectified the error…we wish to seek compensation…”


  • “…I bought a computer from [nationwide outlet]…I expected it to be brand new…now it turns out to be   a “ display item”  not new…I want my money back…”



You have chosen Misdescription of Goods and Services, which is summarised to the left.

Read through the sample questions included. If your legal problem sounds similar click the button labelled - 'Get Legal Advice'

You will then be invited to complete a simple form and submit payment, using a credit or debit card.

Once we have received your question, you will receive an email with further information.

This advice service is intended for reference only and should not be used in lieu of full legal counsel.
See Terms and Conditions for full details.